Pamplemousse Body Polish

Return & Exchange Policy

We understand that sometimes a purchase may not be the perfect fit. To make returns and exchanges as smooth as possible, please review the guidelines below:

• Eligibility Window:
  Returns and exchanges are accepted within 15 days of your delivery date.
• How to Begin:
  Email us at support@miliesmanor.org with your order number and reason for return or exchange. We’ll issue you a Return Authorization (RA) number—please include this on the outside of your return package. Returns sent without an RA may be refused.
• Condition of Items:
  All returned items must be unused, in their original packaging, and include all tags, accessories, and documentation.
• Restocking Fee:
  A 15% restocking fee will be deducted from your refund to help cover inspection, handling, and restocking costs.
• Processing Timeline:
  Once we receive and inspect your return, please allow up to 7 business days for processing. We’ll notify you by email when your refund is issued or your exchange ships.

Contact Us
If you have any questions about our return policy, please reach out:

• Phone (CST): (219) 595-2379
• Email: support@miliesmanor.org

Thank you for shopping with Milie’s Manor Social Enterprise DBA “Ah’Nue Cre’A’Shun Body Care®, if you have any questions or need assistance, we’re here to help!

Shipping Policy

Domestic Shipping (USPS Rates)
(Fees vary by package weight & destination)

• Standard Shipping (5–8 Business Days): $6 – $12
• Express Shipping (3 Business Days): $13 – $25

Please note: We do not currently offer international shipping. We hope to accommodate international orders in the future—stay tuned for updates.

Cancellations

• Once an order is placed, processing begins immediately, and orders cannot be canceled.
• If you have questions about cancellations, please contact us right away.

• Returns accepted within 15 days of purchase.
• Items must be unused and in their original condition.
• Sale items and certain limited-edition products may be ineligible.
• For full details, visit: www.miliesmanor.org

Shipping Restrictions

• We cannot ship to P.O. boxes.
• Some items are restricted from air transport by TSA regulations; if this affects your order, we will contact you to arrange an alternative shipping method.

• Phone (CST): (219) 595-2379
• Email: support@miliesmanor.org

Thank you for shopping with Milie’s Manor Social Enterprise DBA “Ah’Nue Cre’A’Shun Body Care®, if you have any questions or need assistance, we’re here to help! 

4 Oz

Please Note: Due to occasional changes in raw ingredient costs and our ongoing commitment to excellence, product prices per ounce may adjust over time. Additionally, while product labeling on our website is designed to reflect our brand’s aesthetic, the actual packaging may vary slightly. This is not intended to mislead but rather to present a visually appealing representation of our offerings.

Rest assured, every jar is still handcrafted with the same integrity, quality, and purpose you trust. We deeply appreciate your understanding and continued support.